E-Commerce Administrator - Remote (Bali-Based)

Join ZonaKacamata, a leading online eyewear retailer, as an E-Commerce Administrator based in beautiful Bali! This remote role offers the perfect blend of digital commerce and tropical work-life balance. You’ll play a pivotal role in managing our online store operations, ensuring seamless customer experiences, and driving our online sales growth. With a team of talented professionals, you’ll have the opportunity to grow and develop your skills in a dynamic and innovative environment.

In this role, you’ll be responsible for managing our Shopify store, handling customer inquiries, processing orders, and ensuring our website runs smoothly. You’ll work closely with our marketing and sales teams to implement strategies that enhance our online presence and boost sales. This is your chance to make a real impact in the world of e-commerce while enjoying the beautiful lifestyle Bali has to offer.

If you’re passionate about e-commerce, have a keen eye for detail, and are eager to thrive in a remote work environment, we want to hear from you. Join us at ZonaKacamata and be part of a team that’s revolutionizing the eyewear industry.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize the Shopify store, ensuring a seamless shopping experience for customers.
• Handle customer inquiries and resolve issues promptly and professionally.
• Process and fulfill orders accurately and efficiently.
• Monitor website performance and implement improvements to enhance user experience.
• Collaborate with the marketing team to implement e-commerce strategies and promotions.
• Analyze sales data to identify trends and opportunities for growth.
• Stay updated with the latest e-commerce trends and best practices.
• Provide exceptional customer service to build and maintain strong customer relationships.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in e-commerce administration or a related field.
• Proficient in using Shopify, including knowledge of Shopify Plus for advanced features.
• Strong understanding of e-commerce metrics and analytics tools like Google Analytics.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage time effectively in a remote environment.
• Familiarity with eyewear industry and online retail trends is a plus.
• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Certification in e-commerce or digital marketing is a plus.

🛠️ Keahlian

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